Archive for the ‘Family Practice’ Category

Support Staff for Family Practice

Sunday, May 15th, 2011

The right staff can make a measurable difference in patient experience, office morale and the family practice bottom line. When preparing to set up a family practice, it is important to determine who will be needed and what tasks they will be performing.

A small family practice can often operate with no more than one nurse and one office employee. With this method of management, tasks are less defined. Everyone pitches in to do whatever is needed at any given time. The physician is as involved in clinic maintenance as the supporting staff members are.

A larger, more complex family practice may require more support staff and a greater division of duties. With this method of operation, duties are more clearly defined and there is much less blurring between who and what.

Office Staff for Family Practice

Reception. Reception duties are a must. Someone should be responsible for greeting everyone who comes in the door. This person is often the one responsible for creating patient charts, setting appointments and collecting payment for services. In a small family practice, reception duties may be shared between one office person and one nurse position.
Coding and insurance. Unless the family practice is operating on a cash only basis, coding and insurance filing and follow up are vital. Incorrect coding can cost the practice money it deserves. The filing of insurance claims, getting pre-certification for procedures and verifying receipt of payment can be time consuming. Many family practice’s employ someone whose only duty is to manage claims and billing.

How can you put a limit on learning more? The next section may contain that one little bit of wisdom that changes everything.

Medical Transcription. Medical transcription was once a costly process involving the hiring of someone specifically to transcribe all patient visits and other related dictation. New electronc family practice software has eliminated this position in many clinics. All data is entered onto computer as the patient visit takes place. A well chosen electronic medical record software can be one of the family practice’s best investments.

Office Management. The mid to large sized family practice often benefits from the presence of an office manager. The manager may be involved with every step from reception to billing or may oversee all divisions.

Smaller family practice setups may not require a dedicated office manager. Those considering hiring an office manager should decide how much support staff is going to be necessary. Office manager duties may consist strictly of overseeing staff and practice administration or may instead consist of performing a wide variety of duties from reception to billing to payroll.
Family practice staffing may require no more hiring than one general office staff member and one medical staff member. Large, complex family practices may hire an army of staff including separate individuals to handle appointment setting, reception, billing, coding, medical records, and more.

Services provided by the family practice will be one of the determining factors of how many staff members and what type of staffing will be required. One mistake that many medical clinics tend to make is hiring more staff when patient volume is up and letting staff go when patient volume is down.

Proper staffing and a system for handling everything from the moment patients enter the family practice until they walk back out the door can make it possible for fewer staff members to handle any amount of patient volume while maintaining quality of care, patient satisfaction and a healthy bottom line.

About the Author
By Anders Eriksson, feel free to visit his top ranked GVO affiliate site: GVO

Office Management and the Family Practice

Saturday, May 14th, 2011

The following paragraphs summarize the work of Family Practice experts who are completely familiar with all the aspects of Family Practice. Heed their advice to avoid any Family Practice surprises.

The right office manager can help a family practice thrive. The wrong office manager can result in loss of clients and have everyone in the practice ready to commit homicide. How do you find the office manager who will be a blessing to the family practice instead of a curse?

Office Manager Duties

Before interviewing prospective office managers, consider what you need from them. What duties will the office manager be responsible for performing? What will be the office manager’s role in the family practice?

Office Manager as Administration

When the family practice is a large or complex one with a large number of support staff carrying out individual roles, the office manager’s main task is usually that of making sure everything runs smoothly and every task is covered. This is especially important when separate staff members are covering appointment setting, reception, billing, etc. If one person isn’t getting the job done or isn’t performing the job right, the whole system is affected.

In this type of family practice, the office manager keeps an eye on the pulse of the practice, making sure everything is working properly while handling any issues that arrive, from staff issues to disgruntled patients.

It is vital that the individual hired for this type position be able to multi-task, to work under pressure, to be able to mediate when problems arise, and to properly exercise their authority if necessary. The best office manager as administrative aide candidate can perform any task in the office if necessary and is capable of training, encouraging and
overseeing other office staff members.

Some office managers handle payroll and other financial duties for the family practice. If this will be the case, the potential office manager should have experience in payroll and the tax issues that affect operating a family practice.
Risk management is another task the family practice office manager must administer. Keeping up with applicable local, state and federal laws, taxes and regulations and maintaining family practice compliance is part of the job. Insurance and legal issues such as malpractice must be monitored.

Office Manager as Support Staff

In the small family practice, the office manager may be the only staff member aside from medical staff. In this situation, the office manager fills every business office duty, from reception to accounting and payment of taxes.

This type of office manager is well rounded, able to multi-task and comfortable both with computer related duties and tasks
involving interaction with patients. From greeting patients and others who come through the front door to signing for equipment that comes in through the delivery door, this type of family practice office manager can handle any situation that arises.

Is everything making sense so far? If not, I’m sure that with just a little more reading, all the facts will fall into place.

Finance and Family Practice Management

Family practice financial duties including accounts payable/receivable, payroll and the budget may be administered by the office manager or the office bookkeeper. Practice administration is often handled by the office manager. If the office manager is not performing financial duties, he/she is responsible for overseeing those who do. Again, the size of the family practice is usually the first consideration when deciding who to assign financial related duties to.

Human Resources and Family Practice Management

Hiring and dismissing staff, overseeing staff activity, creating employee manuals, managing employee benefits, employee files and employee accomplishment is usually handled by the family practice office manager.

Marketing and Family Practice Management

Office managers, in the absence of a dedicated marketing manager, may perform all tasks related to advertising, community relations and building the practice.

Qualifications of the Family Practice Office Management Candidate

Specific qualifications usually vary in accordance with the size and complexity of the family practice and the expectation of the physicians involved.

A college degree is usually a prerequisite. Certification as a medical office manager is a plus. Certification usually guarantees a certain amount of training in the required skills and tasks. In some cases, practical experience is as valuable as a degree.

Once the expected duties have been determined, along with desired qualifications, the search for a family practice office manager can begin. If using a medical staffing agency, it’s possible to have the agency interview potential candidates and refer only those who meet select criteria.

The right family practice office manager keeps the practice running smoothly. Choosing the right candidate is a decision that should be made with careful consideration.

About the Author
By Anders Eriksson, feel free to visit his top ranked GVO affiliate site: GVO

Valuing the Family Practice

Saturday, May 14th, 2011

This interesting article addresses some of the key issues regarding Family Practice. A careful reading of this material could make a big difference in how you think about Family Practice.

Assigning or defining the value of a Family Practice is not something that’s easily done. Nor is it something most physicians think about until forced to. Knowing the value of the Family Practice is part of practice management. It can serve as a measuring tool for evaluating practice growth in good times. Should death, divorce or other circumstance force a sale, correctly valuing the Family Practice is important.

Standard Valuation Methods: Comparison

One way to value a Family Practice is to compare the Practice to others in the local area. While this may work for realty situations involving homes or buildings, it doesn’t work in this case. The problem with this method of valuation for Family Practice is that there are too many intangibles involved. Not all Family Practices are the same size or serve the same patient base. There are too many variables to arrive at a reasonable sum.

Standard Valuation Methods: Inventory

The inventory method of valuation looks like a simple one. All assets are inventoried and a value is assigned to them. The values are added and the total liabilities are deducted, leaving a valuation sum. The problem with the inventory method of valuing the Family Practice is, again, the presence of intangibles. It’s hard to assign a definite value to an intangible.

Standard Valuation Methods: Cash Flow

Cash flow valuation of the Family Practice takes income and accounts receivable into consideration. Too large a sum in the accounts receivable column can negatively affect cash flow figures and the attitude of potential buyers.

I trust that what you’ve read so far has been informative. The following section should go a long way toward clearing up any uncertainty that may remain.

Standard Valuation Methods: Appraisal

Professional business appraisers usually take several issues into consideration when valuing the Family Practice. Cash flow and a potential practice growth in years to come are part of the process.

Standard Valuation Issue: Goodwill

One intangible asset that may be overlooked in the family practice valuation process is goodwill. Goodwill is an asset that is often defined by charisma and an inherent talent that invites trust. Goodwill includes the ability to attract and keep clients, reputation, etc. Some professional appraisers add goodwill to the valuation, others do not.
According to some reports, the assigned value of many Family Practices is 20 to 50 percent goodwill. This is an important figure. If the physician operating the practice is a large part of the reason the practice is successful, what would the family practice be without that physician?

Professional goodwill is a conglomeration of experience, reputation, charisma, skills, abilities, etc. of a physician. Practice goodwill is based more on location and the nature of the family practice and how long it has been in business.

Valuating Goodwill

One commonly used method of calculating the value of goodwill in a family practice is comparing the family practice to that of another physician with similar background and specialty. The low number is subtracted from the higher one. The resulting sum is then divided by 20 percent. The result is the goodwill dollar value.

If the need to value the family practice should arise, a general valuation or valuation method will be available. If a professional appraiser is chosen, it should be one who does use the goodwill factor.

Now you can be a confident expert on Family Practice. OK, maybe not an expert. But you should have something to bring to the table next time you join a discussion on Family Practice.

About the Author
By Anders Eriksson, proud owner of this top ranked web hosting reseller site: GVO

Rising Liability Insurance Rates Hurt Family Practices

Wednesday, May 11th, 2011

In today’s world, it seems that almost any topic is open for debate. While I was gathering facts for this article, I was quite surprised to find some of the issues I thought were settled are actually still being openly discussed.

It is becoming increasingly difficult for family practice physicians to even obtain medical liability insurance let alone afford it. More and more insurance companies are deciding not to underwrite any medical liability insurance. Literally, in most states there are only few who will offer it. The increasing rate of malpractice lawsuits is to blame for this. Juries are awarding multi million dollar settlements and it is forcing many doctors to close the doors on their family practices.

The problem is concurrent with other problems; doctor A closes his family practice so all of the patients rush to doctor B, now Dr. B is on overload and his patients are unhappy because of lengthy wait times and the vicious cycle continues. It has already been obvious as most family practices no longer deliver babies due to the ever rising costs of OB insurance. Also, most have stopped performing any surgical procedures because they simply can not afford the insurance premiums.

This does not work like auto insurance either, regardless if a doctor has had a malpractice lawsuit against him or not, the premiums remain the same as well as whether or not the carrier will even write the policy. This is certainly posing a problem for family practice doctors or doctors in general who have to limit the scope of their services. Doctors are literally becoming afraid of assisting high risk patients because of the consequences and ramifications that could follow.

Knowledge can give you a real advantage. To make sure you’re fully informed about Family Practice, keep reading.

If something does not change soon what will happen is people will not be able to get health care when it is most needed and it is due to two factors: availability of liability insurance and affordability. Another result from this is that most family practices who were always about to receive discount health insurance reimbursements such as Medicaid and such, no longer can because they can not simply afford to. Liability insurance companies simply claim that there is zero stability in the market of liability insurance due to the puerile lawsuits and the astronomical awards that juries are handing out.

This is causing family practices and doctors everywhere to watch every move that they make to avoid being sued. It is further raising medical costs because a doctor is running countless and sometimes unnecessary tests to ensure his medical security. All of these possible unneeded tests take money away from those who really need medical treatment. Now guess who ends up having to foot the bill for all of this? The government and the taxpayers.

Then, this process affects employers because they no longer want to provide employee insurance or cut the insurance that they do offer because rates climb so high that they can not afford it either. The only foreseeable way to get the system back on track is to begin with eliminating the numerous amounts of petty lawsuits. Beginning with this will perhaps get the system back on track and instill some validity back into America hence, achieving the ultimate goal which is to provide everyone with quality health care and instill the values of family practice.

It never hurts to be well-informed with the latest on Family Practice. Compare what you’ve learned here to future articles so that you can stay alert to changes in the area of Family Practice.

About the Author
By Anders Eriksson, proud owner of this top ranked web hosting reseller site: GVO

Making the Most of The Family Practice Website

Monday, May 9th, 2011

More and more people are becoming comfortable in using the Internet and many now have Internet access at home. A well designed family practice website can serve as an introduction for the practice and an advertisement of services offered.
Family Practice Website as Introduction

The appearance of the family practice website is crucial. Viewers will judge the practice by the appearance of the web pages. The website should match the tone of the clinic. If the family practice sees only adults, the website should reflect that.

Crucial information to be included on the family practice website includes location, hours of operation, telephone and fax numbers, directions, and information about the services offered. If the practice is a cash only one, this should be noted on the website.

Including a signup box for a free family practice newsletter or health report will encourage people to take the time to submit names and addresses. A signup form should be prominently displayed on every page of the website.
Staff information in the form of photos, short biographies and job titles or descriptions can personalize the website. A smiling face goes a long way in starting a family practice/patient relationship.

Some family practice websites include news and notes pages where news regarding the practice is announced as well as news regarding patients. Community and school achievements are a good way to promote area goodwill and advertise the practice. Do be sure to get permission before posting photos. The decision to use full names versus first names only will depend upon the area and the family practice.

Ads and Links on Family Practice Website

The more authentic information about Family Practice you know, the more likely people are to consider you a Family Practice expert. Read on for even more Family Practice facts that you can share.

The issue of ads and links on the website should be addressed. Ideally, there should be no ads on the main pages. The website is, after all, supposed to be promoting and advertising the family practice. This said, offering a page where patients who use the practice can post a link to their business may be a good idea. Consider sponsoring a community page of some type and encourage anyone from the area to use the page.

Links that lead to health information regarding general health or the specific issues addressed by the family practice can prove to be useful. Patient education can be integrated into the website via an informative section of the website or links to such information.

Including a frequently asked questions area on the family practice website is a creative way to provide information while promoting the practice. Include a form to encourage website viewers to submit questions or comments.

Family Practice Website as Shameless Clinic Promotion

The family practice website should include physician credentials and accomplishments along with those of support staff. If staff have contributed in some way to the community, this information should be on the website. If the practice contributes to community activities, charitable or other such activities, this information should be on the website. Consider adding links for donations to charity.

Maximizing the Family Practice Website

The family practice website can be an important part of building the practice and maintaining it. Make the most of the opportunity. Showcase staff members, clinic and community activity, blog, announce news and hold contests. Include a signup form on every page, encouraging Internet surfers to sign up in exchange for free report or other item. Include the family practice website url in all advertising on and off-line.

As your knowledge about Family Practice continues to grow, you will begin to see how Family Practice fits into the overall scheme of things. Knowing how something relates to the rest of the world is important too.

About the Author
By Anders Eriksson, feel free to visit his top ranked GVO affiliate site: GVO

Valuing the Family Practice

Friday, May 6th, 2011

Assigning or defining the value of a Family Practice is not something that’s easily done. Nor is it something most physicians think about until forced to. Knowing the value of the Family Practice is part of practice management. It can serve as a measuring tool for evaluating practice growth in good times. Should death, divorce or other circumstance force a sale, correctly valuing the Family Practice is important.

Standard Valuation Methods: Comparison

One way to value a Family Practice is to compare the Practice to others in the local area. While this may work for realty situations involving homes or buildings, it doesn’t work in this case. The problem with this method of valuation for Family Practice is that there are too many intangibles involved. Not all Family Practices are the same size or serve the same patient base. There are too many variables to arrive at a reasonable sum.

Standard Valuation Methods: Inventory

The inventory method of valuation looks like a simple one. All assets are inventoried and a value is assigned to them. The values are added and the total liabilities are deducted, leaving a valuation sum. The problem with the inventory method of valuing the Family Practice is, again, the presence of intangibles. It’s hard to assign a definite value to an intangible.

Standard Valuation Methods: Cash Flow

Cash flow valuation of the Family Practice takes income and accounts receivable into consideration. Too large a sum in the accounts receivable column can negatively affect cash flow figures and the attitude of potential buyers.

See how much you can learn about Family Practice when you take a little time to read a well-researched article? Don’t miss out on the rest of this great information.

Standard Valuation Methods: Appraisal

Professional business appraisers usually take several issues into consideration when valuing the Family Practice. Cash flow and a potential practice growth in years to come are part of the process.

Standard Valuation Issue: Goodwill

One intangible asset that may be overlooked in the family practice valuation process is goodwill. Goodwill is an asset that is often defined by charisma and an inherent talent that invites trust. Goodwill includes the ability to attract and keep clients, reputation, etc. Some professional appraisers add goodwill to the valuation, others do not.
According to some reports, the assigned value of many Family Practices is 20 to 50 percent goodwill. This is an important figure. If the physician operating the practice is a large part of the reason the practice is successful, what would the family practice be without that physician?

Professional goodwill is a conglomeration of experience, reputation, charisma, skills, abilities, etc. of a physician. Practice goodwill is based more on location and the nature of the family practice and how long it has been in business.

Valuating Goodwill

One commonly used method of calculating the value of goodwill in a family practice is comparing the family practice to that of another physician with similar background and specialty. The low number is subtracted from the higher one. The resulting sum is then divided by 20 percent. The result is the goodwill dollar value.

If the need to value the family practice should arise, a general valuation or valuation method will be available. If a professional appraiser is chosen, it should be one who does use the goodwill factor.

When word gets around about your command of Family Practice facts, others who need to know about Family Practice will start to actively seek you out.

About the Author
By Anders Eriksson, proud owner of this top ranked web hosting reseller site: GVO

Office Management and the Family Practice

Thursday, May 5th, 2011

The best course of action to take sometimes isn’t clear until you’ve listed and considered your alternatives. The following paragraphs should help clue you in to what the experts think is significant.

The right office manager can help a family practice thrive. The wrong office manager can result in loss of clients and have everyone in the practice ready to commit homicide. How do you find the office manager who will be a blessing to the family practice instead of a curse?

Office Manager Duties

Before interviewing prospective office managers, consider what you need from them. What duties will the office manager be responsible for performing? What will be the office manager’s role in the family practice?

Office Manager as Administration

When the family practice is a large or complex one with a large number of support staff carrying out individual roles, the office manager’s main task is usually that of making sure everything runs smoothly and every task is covered. This is especially important when separate staff members are covering appointment setting, reception, billing, etc. If one person isn’t getting the job done or isn’t performing the job right, the whole system is affected.

In this type of family practice, the office manager keeps an eye on the pulse of the practice, making sure everything is working properly while handling any issues that arrive, from staff issues to disgruntled patients.

It is vital that the individual hired for this type position be able to multi-task, to work under pressure, to be able to mediate when problems arise, and to properly exercise their authority if necessary. The best office manager as administrative aide candidate can perform any task in the office if necessary and is capable of training, encouraging and
overseeing other office staff members.

Some office managers handle payroll and other financial duties for the family practice. If this will be the case, the potential office manager should have experience in payroll and the tax issues that affect operating a family practice.
Risk management is another task the family practice office manager must administer. Keeping up with applicable local, state and federal laws, taxes and regulations and maintaining family practice compliance is part of the job. Insurance and legal issues such as malpractice must be monitored.

Office Manager as Support Staff

In the small family practice, the office manager may be the only staff member aside from medical staff. In this situation, the office manager fills every business office duty, from reception to accounting and payment of taxes.

This type of office manager is well rounded, able to multi-task and comfortable both with computer related duties and tasks
involving interaction with patients. From greeting patients and others who come through the front door to signing for equipment that comes in through the delivery door, this type of family practice office manager can handle any situation that arises.

The more authentic information about Family Practice you know, the more likely people are to consider you a Family Practice expert. Read on for even more Family Practice facts that you can share.

Finance and Family Practice Management

Family practice financial duties including accounts payable/receivable, payroll and the budget may be administered by the office manager or the office bookkeeper. Practice administration is often handled by the office manager. If the office manager is not performing financial duties, he/she is responsible for overseeing those who do. Again, the size of the family practice is usually the first consideration when deciding who to assign financial related duties to.

Human Resources and Family Practice Management

Hiring and dismissing staff, overseeing staff activity, creating employee manuals, managing employee benefits, employee files and employee accomplishment is usually handled by the family practice office manager.

Marketing and Family Practice Management

Office managers, in the absence of a dedicated marketing manager, may perform all tasks related to advertising, community relations and building the practice.

Qualifications of the Family Practice Office Management Candidate

Specific qualifications usually vary in accordance with the size and complexity of the family practice and the expectation of the physicians involved.

A college degree is usually a prerequisite. Certification as a medical office manager is a plus. Certification usually guarantees a certain amount of training in the required skills and tasks. In some cases, practical experience is as valuable as a degree.

Once the expected duties have been determined, along with desired qualifications, the search for a family practice office manager can begin. If using a medical staffing agency, it’s possible to have the agency interview potential candidates and refer only those who meet select criteria.

The right family practice office manager keeps the practice running smoothly. Choosing the right candidate is a decision that should be made with careful consideration.

This article’s coverage of the information is as complete as it can be today. But you should always leave open the possibility that future research could uncover new facts.

About the Author
By Anders Eriksson, proud owner of this top ranked web hosting reseller site: GVO

Support Staff for Family Practice

Thursday, May 5th, 2011

When most people think of Family Practice, what comes to mind is usually basic information that’s not particularly interesting or beneficial. But there’s a lot more to Family Practice than just the basics.

The right staff can make a measurable difference in patient experience, office morale and the family practice bottom line. When preparing to set up a family practice, it is important to determine who will be needed and what tasks they will be performing.

A small family practice can often operate with no more than one nurse and one office employee. With this method of management, tasks are less defined. Everyone pitches in to do whatever is needed at any given time. The physician is as involved in clinic maintenance as the supporting staff members are.

A larger, more complex family practice may require more support staff and a greater division of duties. With this method of operation, duties are more clearly defined and there is much less blurring between who and what.

Office Staff for Family Practice

Reception. Reception duties are a must. Someone should be responsible for greeting everyone who comes in the door. This person is often the one responsible for creating patient charts, setting appointments and collecting payment for services. In a small family practice, reception duties may be shared between one office person and one nurse position.
Coding and insurance. Unless the family practice is operating on a cash only basis, coding and insurance filing and follow up are vital. Incorrect coding can cost the practice money it deserves. The filing of insurance claims, getting pre-certification for procedures and verifying receipt of payment can be time consuming. Many family practice’s employ someone whose only duty is to manage claims and billing.

Think about what you’ve read so far. Does it reinforce what you already know about Family Practice? Or was there something completely new? What about the remaining paragraphs?

Medical Transcription. Medical transcription was once a costly process involving the hiring of someone specifically to transcribe all patient visits and other related dictation. New electronc family practice software has eliminated this position in many clinics. All data is entered onto computer as the patient visit takes place. A well chosen electronic medical record software can be one of the family practice’s best investments.

Office Management. The mid to large sized family practice often benefits from the presence of an office manager. The manager may be involved with every step from reception to billing or may oversee all divisions.

Smaller family practice setups may not require a dedicated office manager. Those considering hiring an office manager should decide how much support staff is going to be necessary. Office manager duties may consist strictly of overseeing staff and practice administration or may instead consist of performing a wide variety of duties from reception to billing to payroll.
Family practice staffing may require no more hiring than one general office staff member and one medical staff member. Large, complex family practices may hire an army of staff including separate individuals to handle appointment setting, reception, billing, coding, medical records, and more.

Services provided by the family practice will be one of the determining factors of how many staff members and what type of staffing will be required. One mistake that many medical clinics tend to make is hiring more staff when patient volume is up and letting staff go when patient volume is down.

Proper staffing and a system for handling everything from the moment patients enter the family practice until they walk back out the door can make it possible for fewer staff members to handle any amount of patient volume while maintaining quality of care, patient satisfaction and a healthy bottom line.

About the Author
By Anders Eriksson, proud owner of this top ranked web hosting reseller site: GVO

Designing & Furnishing the Family Practice

Thursday, May 5th, 2011

The following paragraphs summarize the work of Family Practice experts who are completely familiar with all the aspects of Family Practice. Heed their advice to avoid any Family Practice surprises.

Starting a family practice is a lot of work. When it comes to office layout and design, taking a little time in the beginning can save both time and work later.

When leasing a new building that is still under construction, it’s possible to design the entire interior layout of the clinic. This will involve total design including plumbing, electrical, walls, flooring and everything involved in building and furnishing the interior.

While this is a good way to design the family practice clinic of your dreams, it’s also a good way to empty your wallet and take on a large debt. Whether residential or commercial, building is costly. Depending upon the area and current prices, it could cost anywhere from $65 to $95 per square foot to complete the family practice building.

Many physicians starting a new family practice start by renting an already completed (and usually already used) building. Setting up the clinic in this case usually involves remodeling, a little or a lot. New paint, flooring and possible fixtures are typical remodeling expenses and much less costly than the building and furnishing process.

Maximize Efficiency in the Family Practice Floor plan

No matter what type of rental situation is in use, it is recommended that the interior be set up in a way that maximizes efficiency. Exam rooms should be huddled together. This makes it easy to go from room to room when seeing patients. A small workstation within the area will make it possible to review charts and manage telephone calls. Most experts suggest a minimum of three exam rooms per physician.

You can see that there’s practical value in learning more about Family Practice. Can you think of ways to apply what’s been covered so far?

The best laid layouts move patients from waiting area to reception to exam rooms in a streamlined fashion. The receptionist should be able to see the entire waiting area. All hallways, doorways and pathways should be wide enough to accommodate wheelchairs.

Waiting areas should be comfortable and relaxing. An aquarium can be an excellent addition to the furnishings. The waiting area is the new patient’s first impression of the family practice. Make it a good one.

Stocking the Family Practice

Furnishing and stocking a new family practice can get costly if attention isn’t paid to details. The first step is to find out what discounts are available from professional organizations. Ask other physicians where they shop.

Consider buying used furniture and furnishings. Used furniture stores and office supply stores are good places to start looking. Often banks and hospitals redecorate and sell used furnishings at a good price.

When it comes to purchasing equipment and clinical supplies, many vendors have checklists. Consider creating a list and asking for bids from several vendors. Chart materials and office supplies can be found online and at local supply stores.
Setting up a new family practice is an involved process. If starting from scratch with a new building that must be designed, there’s even more work (and money!) involved. No matter which method of renting or purchasing is being used, do make checklists of the tasks that need to be done and the supplies that must be acquired.

Carefully consider layout and use a floor plan that saves time and money. When your family practice becomes a successful, busy one, you’ll be glad you did.

So now you know a little bit about Family Practice. Even if you don’t know everything, you’ve done something worthwhile: you’ve expanded your knowledge.

About the Author
By Anders Eriksson, feel free to visit his top ranked GVO affiliate site: GVO

Support Staff for Family Practice

Sunday, May 1st, 2011

This interesting article addresses some of the key issues regarding Family Practice. A careful reading of this material could make a big difference in how you think about Family Practice.

The right staff can make a measurable difference in patient experience, office morale and the family practice bottom line. When preparing to set up a family practice, it is important to determine who will be needed and what tasks they will be performing.

A small family practice can often operate with no more than one nurse and one office employee. With this method of management, tasks are less defined. Everyone pitches in to do whatever is needed at any given time. The physician is as involved in clinic maintenance as the supporting staff members are.

A larger, more complex family practice may require more support staff and a greater division of duties. With this method of operation, duties are more clearly defined and there is much less blurring between who and what.

Office Staff for Family Practice

Reception. Reception duties are a must. Someone should be responsible for greeting everyone who comes in the door. This person is often the one responsible for creating patient charts, setting appointments and collecting payment for services. In a small family practice, reception duties may be shared between one office person and one nurse position.
Coding and insurance. Unless the family practice is operating on a cash only basis, coding and insurance filing and follow up are vital. Incorrect coding can cost the practice money it deserves. The filing of insurance claims, getting pre-certification for procedures and verifying receipt of payment can be time consuming. Many family practice’s employ someone whose only duty is to manage claims and billing.

Once you begin to move beyond basic background information, you begin to realize that there’s more to Family Practice than you may have first thought.

Medical Transcription. Medical transcription was once a costly process involving the hiring of someone specifically to transcribe all patient visits and other related dictation. New electronc family practice software has eliminated this position in many clinics. All data is entered onto computer as the patient visit takes place. A well chosen electronic medical record software can be one of the family practice’s best investments.

Office Management. The mid to large sized family practice often benefits from the presence of an office manager. The manager may be involved with every step from reception to billing or may oversee all divisions.

Smaller family practice setups may not require a dedicated office manager. Those considering hiring an office manager should decide how much support staff is going to be necessary. Office manager duties may consist strictly of overseeing staff and practice administration or may instead consist of performing a wide variety of duties from reception to billing to payroll.
Family practice staffing may require no more hiring than one general office staff member and one medical staff member. Large, complex family practices may hire an army of staff including separate individuals to handle appointment setting, reception, billing, coding, medical records, and more.

Services provided by the family practice will be one of the determining factors of how many staff members and what type of staffing will be required. One mistake that many medical clinics tend to make is hiring more staff when patient volume is up and letting staff go when patient volume is down.

Proper staffing and a system for handling everything from the moment patients enter the family practice until they walk back out the door can make it possible for fewer staff members to handle any amount of patient volume while maintaining quality of care, patient satisfaction and a healthy bottom line.

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